Accepted Payment Methods
We accept the following payment methods:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards
- Bank transfers
- Wire transfers
- Other methods as specified during checkout
Payment Security
All payment transactions are processed securely through encrypted connections. We do not store your complete payment card information on our servers.
Refund Policy
Eligibility for Refunds
You may be eligible for a refund if:
- The product is defective or damaged
- The product does not match the description
- The order was cancelled before shipment
- You received the wrong item
Refund Process
To request a refund:
- Contact our customer service team
- Provide your order number and reason for refund
- Return the product (if applicable)
- Wait for processing (5-10 business days)
Refund Timeline
Refunds are typically processed within:
- Credit/Debit Cards: 5-10 business days
- Bank Transfers: 7-14 business days
Cancellation Policy
You can cancel your order:
- Before shipment: Full refund
- After shipment: Subject to return policy
Contact Us
For payment or refund inquiries, contact us at payments@setalkel.com.